WebFarmTechnology

Rental marketplace

Furniture & Household Rental Marketplace

An online rental marketplace for furniture and household items had an account that could not answer a basic question: where are the orders coming from? Spend was rising, attribution was missing, and campaign structure had drifted.

Published by sector under client confidentiality. Metrics are unaltered.

Location
India
Duration
8 months, measured across two 4-month periods
Year
2024

Results

1,852 → 2,905
Orders

A 44% increase

₹1,015 → ₹801
Cost per acquisition

Down 24%

+21%
Spend

Scaled deliberately, not defensively

+40%
Conversions in phase one

On a 19% budget increase

−65%
CPA in phase two

After tracking was corrected

Single dashboard
Reporting

Looker Studio, orders to source

The brief

Rebuild the account from audit to attribution, then scale spend without letting cost per acquisition follow it upward.

Services

  • Account audit
  • Conversion tracking
  • Paid search
  • Landing page optimisation
  • Reporting

What was in the way

  • Inefficient campaign structure with broad targeting and untargeted queries absorbing budget.
  • No comprehensive conversion tracking, so optimisation decisions were being made without evidence.
  • Unoptimised keywords, ad copy and landing pages across the account.
  • Limited mobile optimisation despite mobile carrying the majority of rental traffic.

What we did

  1. 01

    Audited before touching anything

    A detailed review of account structure, campaign settings, targeting and historical performance established what was actually working before any spend moved.

  2. 02

    Installed real measurement

    Conversion tracking via the data layer, backed by analytics deep enough to monitor and optimise — and a Looker Studio dashboard bringing product orders, traffic and source detail onto a single sheet.

  3. 03

    Restructured for specific goals

    The account was redesigned around increasing orders, optimising for lower cost per acquisition, and refining targeting parameters — with a bid management strategy that minimised cost while maximising order volume.

  4. 04

    Fixed the destination, not just the ads

    Landing pages were rebuilt for clearer navigation and key information, and every campaign and landing page was optimised for mobile to capture the traffic that was already arriving.

Next step

Tell us what you're trying to build.

Send us the problem, roughly when you need it solved, and how you'd prefer to talk. We reply within one working day with either a scoping call or an honest reason why we're not the right team.

Or reach us directly

Chennai, Tamil Nadu — working with clients across India, Singapore and the Gulf. English and Tamil.