WebFarmTechnology

Furniture & home retail

National Furniture Retailer

A furniture brand with a growing national presence was watching rising demand turn into a more competitive marketplace rather than more revenue. Return on ad spend and return on investment were both under pressure.

Published by sector under client confidentiality. Metrics are unaltered.

Location
India
Duration
90 days to first results, ongoing
Year
2024

Results

>3X
Return on ad spend

Sustained across the account

16M+
Impressions

National reach

+50% MOM
Website traffic

Month-on-month growth

−24%
Cost per click

Within 90 days

+30%
Leads

Within 90 days

2.5X ROAS
Cross-sell campaign

Across multiple channels

The brief

Build awareness across India and increase revenue, with greater consistency across marketing media and a lower cost per lead.

Services

  • Paid search
  • Shopping & PMax
  • Meta advertising
  • Remarketing
  • Cross-sell strategy

What was in the way

  • Rising category demand had attracted competitors, compressing returns.
  • Marketing media running without consistency or synergy between channels.
  • No structured approach to buyers sitting at the bottom of the funnel but not yet ready to purchase.
  • Account structure inherited rather than designed, optimising toward the wrong cost metric.

What we did

  1. 01

    Overhauled the account structure

    The existing structure was rebuilt and refined to optimise toward a lower cost per lead, with campaigns tuned against location, audiences, ad format and conversion results.

  2. 02

    Used Performance Max as a channel router

    PMax automation was pointed at multiple channels with a major weighting toward the shopping network, where purchase intent is highest.

  3. 03

    Accelerated the funnel with remarketing

    Search and display remarketing campaigns were used to move different funnel segments forward, rather than treating remarketing as a single audience.

  4. 04

    Extended to Meta with dynamic creative

    Dynamic ads on Facebook with sophisticated creative and targeting, plus a cross-sell product campaign that returned 2.5X across channels.

Next step

Tell us what you're trying to build.

Send us the problem, roughly when you need it solved, and how you'd prefer to talk. We reply within one working day with either a scoping call or an honest reason why we're not the right team.

Or reach us directly

Chennai, Tamil Nadu — working with clients across India, Singapore and the Gulf. English and Tamil.